Skip to content

Chaos Theory

Starting Over

The magic of wiping the slate clean — at any time

By Cassie Bustamante

A new year is the perfect time to wipe the slate clean and make a fresh start. Over 20 years ago, I learned just how to do it in Austin, Texas.

In 2002, Chris, now my husband, and I moved to a new apartment on the north side of the city, relocating for his job with Abercrombie & Fitch. His role as district manager came with perks, including a brand-new company car. And not just any vehicle. It was my dream car: a Jeep Wrangler.

He traveled a lot for work and when he left one weekend for an out-of-state business trip, unbeknownst to the powers-that-be at A&F, he handed me the keys to his ride.

With Jimmy Eat World blaring from the speakers and the soft top rolled down, I blissfully cruised south like a Texas cowgirl without a care in the world to the now defunct Highland Mall, where I’d taken a job as a manager for J.Crew. Being new, I was determined to make a good impression despite it being a boring job.

My hours on the clock ticked slowly by. Finally, 5 p.m. struck and my shift was over. Freedom, the kind you feel when you’re blissfully young and the wind rushes through your hair, awaited. However, when I stepped out of the mall doors, dark gray, threatening clouds were rolling in.

Chris hadn’t shown me how to put the Jeep’s soft top back up before he’d jetted off, but how hard could it be? I did my best and was pretty sure I had it right. Five miles along at a clip of 75 mph, the rain about to burst from the clouds, the front of the vehicle roof caught the wind, reared up into the air like a hand waving at incomers and nearly ripped right off the Jeep. Whoops.

I pulled over and wrestled with it. And it wrestled back. (I’m a writer and not an engineer for many reasons.) In the end, I limped home with sweat instead of wind in my hair, grasping the steering wheel with one hand and barely managing to hold the roof in place with the other hand as rain began to pelt the top.

Back at our apartment and feeling like a royal idiot, my arm tingled and ached, and I dreaded calling Chris to tell him that rain had soaked the seats — surely the Texas heat would have them dry in no time, right? So I didn’t. Instead, I poured myself a glass of wine and decided tomorrow was another day, and I’d be driving my own car, a reliable, practical Volkswagen Jetta. But sometimes the universe has a good laugh at our expense, doesn’t it?

The next day, as I began my 20-minute trek to the mall, I felt a sudden thud, thud, thud. A flat tire. Are you kidding me? Once again, I resisted calling Chris, but I did manage to convince a good friend of his, a fellow Demon Deacon who lived nearby, to come to my rescue, giving me a lift to work while my car was being towed into a garage.

Sweaty and flustered, I arrived to the store late, immediately hopping on the sales floor. As it turned out, I was scheduled with my favorite associate. Pam was a woman in her mid-30s, who seemed older and wiser to my naive 22-year-old self.

Reading my expression, Pam offered a calming smile and asked if everything was alright. On the verge of tears, the words spilled out in a jumble: the roof nearly ripped off Chris’ brand new Jeep in the rain and then the flat tire. The floodgates opened and I told her about the immense isolation I felt in a city where I knew no one with Chris being frequently away and my not wanting to bother him. And what was going to happen next? “It’s just been a really bad 24 hours,” I said.

Pam looked at me, her face serene and soothing. “Take a deep breath and just start over,” she said. “Right now.”

Just start over? That’s your solution?

Seeing bewilderment on my face, Pam nodded encouragingly. “Yep, just start over,” she said. “You know, I’m a recovering alcoholic. And on my journey to sobriety, there were days that I’d slip, but it didn’t mean that things couldn’t get better, that it was over for me. Because the beauty of starting over is that you can do it any time.” She paused. “Like right now.”

I took a deep breath. I hadn’t been hurt. Nor were either of the cars permanently damaged. Chris would be back tomorrow, and I sure had one good friend who knew just what to say.

Three children later and a long list of things gone awry that have proved to be so much worse than a flat tire or a cantankerous Jeep top, Pam’s comforting words and her serene smile have come back to me many times.

Just start over. Right now. Wise words from a woman who understood and had lived their meaning.  OH

Cassie Bustamante is editor of O.Henry magazine.